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Moban’z Legacy — Premium Streetwear for Everyday Legends

FAQ

HONSON VENTURES LIMITED

3, Gnaftis House flat 102,
Mesa Geitonia, 4003,
Limassol, CY

FAQ Item 1 — What is Moban’z?

Moban’z is a premium streetwear brand specializing in custom jerseys, tees, hoodies, and limited‑edition drops. Every design is created with high‑resolution artwork, separated PNGs, and professional production standards.

FAQ Item 2 — How long does shipping take?

Shipping times vary depending on your location and the production partner fulfilling your order. USA: 5–10 business days International: 7–15 business days Holiday seasons: Shipping may take longer due to carrier delays.

FAQ Item 3 — Who fulfills Moban’z orders?

Orders are fulfilled by Printify production partners. Business address: HONSON VENTURES LIMITED gpsr@honsonventures.com 3, Gnaftis House flat 102 Mesa Geitonia, 4003 Limassol, CY

FAQ Item 4 — Do you accept returns or exchanges?

Because each item is custom‑made, Moban’z does not accept returns or exchanges for: • Wrong size ordered • Buyer’s remorse • Color differences due to screen brightness We do replace items that arrive damaged, misprinted, or defective.

FAQ Item 5 — What if my order arrives damaged or incorrect?

Email us within 7 days of delivery with your order number, photos of the issue, and a short description. We’ll remake or refund your item.

FAQ Item 6 — How do I choose the right size?

Each product page includes a Size Chart. For best results, measure a shirt you already own and compare it to the chart.

FAQ Item 7 — Can I cancel my order?

Orders can only be canceled within 2 hours of purchase. After production begins, cancellations are no longer possible.

FAQ Item 8 — Do you offer custom designs?

Yes — Moban’z offers custom jerseys, tees, and hoodies. Send us your idea and we’ll create a design based on your vision.

FAQ Item 9 — Where can I track my order?

Once your order ships, you’ll receive a tracking number by email. Tracking updates may take 24–48 hours to appear.

FAQ Item 10 — What payment methods do you accept?

We accept Visa, Mastercard, American Express, Discover, PayPal, Apple Pay, and Google Pay.

FAQ Item 11 — Do you ship internationally?

Yes — Moban’z ships worldwide. Shipping costs vary by region and will be shown at checkout.

FAQ Item 12 — How do I contact Moban’z?

For support, email us anytime: mobanzsupport@gmail.com (If you want a different support email, I’ll format it.)

Processing Time

All Moban’z products are made‑to‑order. Production typically takes 2–5 business days before shipping.

Shipping Time

Shipping times vary by location:

USA: 5–10 business days
International: 7–15 business days
Holiday seasons: Shipping may take longer due to carrier delays

Fulfillment

Orders are fulfilled by Printify production partners. Business address:

HONSON VENTURES LIMITED gpsr@honsonventures.com 3, Gnaftis House flat 102 Mesa Geitonia, 4003 Limassol, CY

Tracking

A tracking number will be emailed once your order ships. Tracking updates may take 24–48 hours to appear.

Wrong Address Disclaimer

If the shipping address is entered incorrectly, Moban’z is not responsible for lost packages. Please double‑check your address before checkout.

All Sales Are Final

Because each item is custom‑made, Moban’z does not accept returns or exchanges for:

Wrong size ordered
Buyer’s remorse
Color differences due to screen brightness
Change of mind

Damaged or Incorrect Items

If your item arrives damaged, misprinted, or defective:

Email us within 7 days of delivery
Include your order number
Attach clear photos of the issue

We will remake or refund your item.

Order Cancellation

Orders can only be canceled within 2 hours of purchase. After production begins, cancellations are no longer possible.

Lost Packages

If a package is marked “Delivered” but not received, please contact the carrier. Moban’z is not responsible for stolen packages.

International Orders

Customs fees, VAT, and import taxes are the responsibility of the customer.

We accept Visa, Mastercard, American Express, Discover, PayPal, Apple Pay, and Google Pay

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